YONA Help Center

Software for a beauty salon: the day's diary, customer cards, money, master pay and stock in one place. Clients book themselves — from your page or from Telegram.

An e-mail and a password. The setup wizard then asks for the salon's name, its services and its hours — about fifteen minutes.

That is enough: you are your own master and your own administrator. Bookings, clients and money are counted the same way.

No. The list loads from a file — numbers, names, notes. Numbers are brought to one shape, and matches are shown before anything is saved.

Russian, Uzbek and English. Each member of staff picks their own; a client sees the one they opened the page in.

No. The cabinet opens in a browser, and Telegram is enough for a client and for a master.

Name, length, price — and which masters do it. Services sit in sections, and that is how a client sees them.

By day of the week, with breaks. A single different day is set by date and leaves the ordinary week alone.

Yes, the same way. Nobody can book you on a closed day.

Rooms, chairs, machines. A service that needs one will not be booked while it is taken or under repair.

Yes. A document is attached to a service, the client signs it on their phone or on your tablet, and the signed PDF stays with the visit.

You say how many hours before a visit to write. Two are possible: one in advance and one on the day.

The salon has its own page with services, masters and free times. Three taps, and the confirmation arrives at once.

They book from the site and get a letter: the confirmation, the reminder and the link to the visit. Telegram is required for nothing.

Yes, the administrator does it in the diary in seconds — a name and a number, the rest fills itself in.

The booking moves to another day and hour without being cancelled. The prepayment, the signed consent and the history stay with it.

Yes, along with its length. The price follows the new service, and the client is told.

Yes, in one action. The previous master and the client are told themselves.

Nothing stops it — it is forbidden in the database. One master cannot be in two places, and neither can a room.

There is. When there is no time left, the client joins the queue for that day, and an offer goes out when a place frees up.

Yes: «asks for Malika», «arriving later», «paying by transfer». Only the salon's staff ever see it.

One tap — in the cabinet or in the master's Telegram. The visit is closed with its payment afterwards.

They do — in Telegram or by letter, as many hours before the visit as you set.

Visits, money, reviews, consents and two notes: what to remember always, and what matters today.

A no-show is marked on the booking and shows on the card. A salon may ask such clients for a prepayment.

Yes, from their card. A mailing goes to a chosen group — but only to those who agreed and have not unsubscribed.

By the link in the letter itself. After that they get no mailings, but they still get word about their own visits.

YONA shows the match and offers to merge the cards. It never merges on its own: a number proves nothing about who typed it.

Yes. The card is anonymised: the name and contacts go, the visits stay as figures — otherwise last month's money would no longer add up.

Yes, if they arrived by your tagged link. The analytics then say which advertising paid off.

Cash, card at the desk, transfer, or online through Payme — the salon's choice. The method is written on the visit.

Yes, a share of the price or a fixed sum. The rest is taken at the salon.

Cancelled before your cut-off — returned; later, or a no-show — kept by the salon. One rule, told to the client in advance.

By a sum or by a percentage, right on the visit. An administrator has a ceiling the owner sets, and a discount over a fifth needs a reason.

On the same visit, as a sum and a day. The month the money went back and the month it came in do not get mixed up.

Yes: rent, purchases, wages. Profit is counted with them, not from takings alone.

Fourteen days free, no card needed. Enough time to set up services, masters and take your first clients.

The price follows how many people work in the salon: you pay for people, not for addresses. Today's prices are on the pricing page.

No. YONA takes no commission on what your clients pay — the payment provider does, under your own contract with them.

Yes — in the cabinet, under subscription. What you paid is not lost: the remainder of the old plan is recounted into days of the new one by what it cost. So the same money buys more days on a cheaper plan and fewer on a dearer one.

Yes: takings by day and by month, by master, by service and by booking channel.

Yes: visits, takings, average bill and share of the salon's takings, for each of them.

Yes, by hour and by weekday. The idle time is there as well.

Yes, and you can see how many come back and how often.

Yes, as a table. Money and operations separately; the export is for whoever you grant the right to.

A percentage of the service, a fixed sum per service, or a wage. They mix: a general percentage with special terms on two services.

However the salon decides. It is a setting, not a guess: by default a master gets a share of what the salon actually received.

Their own day, their own clients and their own pay. Other people's bookings, other people's money and the salon's settings are not shown to them.

Yes, in Telegram: their day, marking the client in, closing the visit. No cabinet sign-in needed for any of it.

The rota by weekday, holidays and days off by date. Nobody can book that master on those days.

By an invitation to their e-mail or a link in Telegram. Rights are set one by one, not by a single switch.

It does. A service has a recipe — what goes into it and how much — and the stock drops by itself when the visit is closed.

Yes, when the stock falls below the level you set.

Yes, with a stock-take: count, type it in, and the difference shows at once.

You can, where the service has a recipe with material prices.

After the visit the client is asked to rate it — five stars in one tap, with words if they want.

You can hide it; you cannot delete it. The salon replies, and the reply shows beside it.

On the salon's page and inside — with ratings, split by master and over time.

Yes, each master has their own rating and their own reviews.

They join into a network under one owner. Each keeps its own diary and its own money, and you switch between them without leaving the cabinet.

No. The network pays, and it is counted by people, not by addresses.

Recover it by e-mail. The link is short-lived and works once.

Yes, with a code from an authenticator app.

A letter arrives about a sign-in from a new device. Every session can be ended at once.

In a database with backups; telephone numbers, addresses and notes about people are stored encrypted.

The owner sees everything, the administrator the salon's work, a master only their own. Rights are set one by one.

Yes. A move, a handover, a cancellation and an edit of a booking go into the log with a name and a time.

No. Each salon reads only its own rows, and that is checked by code on every request, not by a person.

The cabinet says so rather than pretending it saved. What was written before the break stays where it was.

Yes, through the API and webhooks: events about bookings and visits go to your system.

Not yet. Today there are discounts on a visit and gift certificates; stamp cards are being built.

Payme only for now. The others are on the way.

Straight from the cabinet, in the help section. The conversation stays there — for you and for us.

The cabinet holds a guide and answers to common questions. We add to them as the product grows.